a Woman’s Voice on the Phone Matters: Emotional Labour and Gender in Logistics
Book chapter > Chapter Research Book · 2020
Authors: Burcu ŞENTÜRK YILDIZ, YUNUS KAYMAZ
Challenges in Integrating Challenges to Diversity Equity and Inclusion Programs in Organizations, Chapter Research Book, IGI GLOBAL, Other, International, 2020, pp 111-127, United States Of America