DIGITAL AND INNOVATIVE TRANSFORMATION IN VOCATIONAL AVIATION EDUCATION: AN APPLICATION ON EXPECTATIONS OF AVIATION BUSINESSES
Articles > Article · 2023
Authors: Armağan MACİT, Özden, Mehmet Arda, Volkan YAVAŞ
Malatya Turgut Özal Üniversitesi İşletme ve Yönetim Bilimleri Dergisi, International, 2023
Summary
The aviation industry is inherently one of the sectors that use technology and digitalization at the highest level. Over the years, digital training methods have been used in various professional specializations to meet the needs of qualified personnel in the aviation sector. Pilotage and Air Traffic Controllers, which have rigorous standards and qualification expectations, are examples. However, vocational aviation education is not limited to these aspects. Aviation management-based professions, such as ground services, airline services, and airport services, which can be expressed within the social sciences, are also in high demand. Concurrently, many institutions in these fields operate at pre-higher and higher education levels. Unfortunately, students in this field who will be trained in the aviation sector with a high technological infrastructure are educated with a traditional and non-technological education curriculum. This creates a deficiency in the quality of graduates. When the aviation businesses employs personnel of this quality, they must undergo a re-training process. In this study, a simulation was performed based on passenger services to eliminate this gap. Free demo software was developed in accordance with the software currently used in the passenger service sector, and students were trained using this software. The students’ theoretical training prior to utilizing the software was evaluated, then their opinions after the software training were re-evaluated, and a comparison was made. It was revealed that applying this method to passenger services contributed significantly to students’ learning levels.