Psychological Empowerment
Kitapta bölümler > Diğer · 2019
Yazarlar: Nilgün AVCI
Advances in Hospitality, Tourism, and the Services Industry, Diğer, IGI Global, B, Uluslararası, 2019, ss 249-265, ,
DOI: 10.4018/978-1-7998-1474-0.ch014
Özet
Psychological empowerment, which is an effective factor in the success of the employees in order to adapt to the environmental changes and cope with fierce competition, is seen as an important tool in a highly dynamic and changeable tourism sector. Although it is seen as a strong strategy for the organizations by many researchers and implementers, some problems are encountered in implementing psychological empowerment in a successful way in practice. When the researches are analyzed, it is identified that expected results are not achieved. The reason why the expected results are not achieved in practice is that the process of psychological empowerment is implemented either in a wrong or in an insufficient way. Information related to the concept of psychological empowerment, changing perspectives regarding the concept in years, its implementation process, the obstacles encountered, and the results of psychological empowerment are included in this chapter.