Enhancing Organizational Citizenship Behavior In Sync with Servant Leadership Understanding
Articles > Article · 2011
Authors: Müjde KER DİNCER, Burcu Öksüz
Akademia, Erciyes Üniversitesi İletişim Fakültesi Dergisi, National Refreed University Journal, National, 2011, vol 2, pp 2-18
Summary
<p>Organizational citizenship behavior (OCB) and servant leadership are tightly interwoven concepts, affecting each other constantly. Servant leaders who value their employees’ personalities and ideas, espouse them on every subject with their ethical, trustworthy, honest attitudes, valuing effective communication, create indulgent and peaceful workplace environments. These kinds of leaders are the essence of enhanced OCB. As a matter of fact employees working in a workplace climate that is governed by supportive and indulgent attitude feel themselves as vital parts of the organizations and act accordingly to the aimed organizational goals. In this paper the main aim is to explain the relationship between OCB and servant leadership approaches as inextricable fields. For this purpose, a literature search was made on the topic and within the limits of this paper the role of servant leaders in terms of increasing OCB and their guidance to their followers are discussed. Key Words: Organizational Citizenship, Organizational Citizenship Behavior, Leadership, Servant Leadership, Servant Leaders.<br><br></p>