Call Quality Assessment With Artificial Intelligence In Customer Service: Comparing Llm Prompt Engineering Vs AI Agent Systems
Conference paper > Summary Text · 2025
Authors: Berke SEVİM, Özge ELMASTAŞ GÜLTEKİN
7th International Conference on Artificial Intelligence and Applied Mathematics in Engineering (ICAIAME 2025), Türkiye, Antalya, International, Verbal, Summary Text, 2025-2025, pp 22-22